Order processing will not begin until we have received a confirmed order and full payment of the purchase price, including VAT. Please refer to the Order Processing page for further details.
Payment Option and Pricing
Your transaction will be handled quickly and with the utmost discretion.
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
Some of our products are imported directly by ourselves, as authorised South African distributors of these products, we are under no obligation to honour the manufacturers guarantees / warranties or to provide after sales service. We support all the imported products bought from us under our own warranty program.
All transactions will be processed in South African Rands (ZAR).
Prices may change due to Rand (ZAR) Dollar (USD) exchange rate.
Jeauval reserves the right to refuse an order when the confirmed price is incorrect, due to either computer-related problems or sudden movements in the market.
Jeauval endeavors to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax.
Credit Card and EFT (Electronic Fund Transfer)
Refunds / Returns Policy
For reasons of hygiene we are unable to offer refunds, replacements or exchanges on any opened or used goods.
Jeauval has a refund policy on items that are bought. Goods that are damaged can be returned in their same packaging to Jeauval within 10 calendar days of purchasing, including a description of why the item has been returned. If Jeauval deems the product to be damaged beyond repair, we will either replace the product or refund you in full in the event that the same product is not available. Jeauval does not offer refunds on damaged products if a replacement is available.
In the event of the shipping, airfreight or other transportation costs increasing due to Rand / USD fluctuations and the date on which the goods are received by Jeauval , Jeauval reserves the right to increase the price of the goods sold in accordance with such increase.